FAQ

Order

  • Choose your box (shape, color, size) and rose color for your rose arrangements.
  • Add to cart and check delivery availability using your ZIP code.
  • Fill out delivery info, payment, and select delivery date/time. Review carefully and place your order.
  • You’ll receive an email confirmation with your order status for your flower delivery.

 

This FAQ guides you step by step to ensure a smooth ordering experience.

Delivery

  • 0–6 miles: Free delivery!
  • 6–65 miles: $

 

We hand-deliver all local orders to ensure your rose arrangements arrive fresh and beautiful. Our flower delivery is done with care and attention to quality.

  • Local: All cities in Dade and Broward Counties

    Nationwide Shipping: UPS, USPS, flat fee $30 (3-5 Business days)

     

    Same-day delivery is available for select flower delivery orders—call (754) 600-9655 to confirm.

Payment

  • Major credit cards: Visa, MasterCard, American Express, Discover, Diners Club
  • PayPal accepted
  • All payments in USD

Special Requests

Add special requests in the comments field during checkout or email luxeflowerbox@yahoo.com luxeflowerbox@yahoo.com

We’ll contact you if we need more details. Customizations for your rose arrangements are always welcome.

 

This FAQ section also covers how to handle unique requests and customizations.

Others

  • Include room numbers for hospital deliveries.
  • Include deceased name & funeral home for funeral deliveries.

We use fresh, seasonal flowers. Occasional substitutions may occur.

  • Preserved Roses: No returns or exchanges. Damaged items replaced within 30 days.
  • Other Items: Must be purchased within 30 days, unopened, with proof of purchase. Excludes preserved roses.

 

Our FAQ ensures you understand our substitution and refund policies before placing your order.